Note: By using the bets3.win platform, you agree to this privacy policy. This is a legally binding document. If you have any questions, please reach out to our support team.
1 Introduction & Applicability
Bets3 (bets3.win) is an internationally licensed online gaming and betting platform. We believe that protecting our users' personal data is a fundamental right — which is why our privacy policy is built on the highest standards of transparency and accountability.
This privacy policy applies to all bets3 services — including the website, mobile app, support channels, and every other digital touchpoint. It takes effect whenever you use our platform.
- This policy complies with GDPR, CCPA, and international data protection laws.
- This has been prepared with Bangladeshi users specifically in mind.
- If this policy is updated, the revision date will be noted on this page.
2 What Information We Collect
Bets3 only collects information that is necessary to provide its services. We never gather unnecessary or excessive data. A detailed list of what we collect is provided below.
| Type of Information |
Example |
Reason for Collection |
| Identity Information |
Name, date of birth, NID number |
Identity Verification & Age Confirmation |
| Contact Information |
Email, mobile number |
Account Verification & Support |
| Financial Information |
Mobile Banking/Nagad number, transaction history |
Payment Processing & AML |
| Technical Information |
IP address, device information, browser |
Security & Fraud Prevention |
| Usage Information |
Game history, bet records |
Service improvement & personalization |
- Only the minimum necessary information is collected.
- Your consent is obtained before any data is collected.
- Sensitive information is kept under special protection.
3 How Your Information Is Used
Bets3 uses collected data solely for specific, legitimate purposes. We never use your information for anything else without your consent.
- To create your account and verify your identity.
- To process deposits, withdrawals, and other financial transactions.
- To provide customer service and technical support.
- To prevent fraud and money laundering.
- To comply with legal and regulatory obligations.
- To suggest games and offers tailored to your preferences.
- To ensure the security and stability of the platform.
Important: We never share your information with third parties for marketing or advertising purposes.
4 Data Retention & Storage
Bets3 stores your data with the highest level of security. Our servers are hosted in internationally certified data centers and are monitored around the clock, 24/7.
- All data is retained for as long as the account remains active.
- After account closure, data is retained for a maximum of 5 years as required by law.
- Financial transaction records are retained in accordance with regulatory guidelines.
- Unnecessary data will be deleted within 30 days upon your request.
Security: All stored data is protected with AES-256 encryption and backed up regularly.
5 Sharing Information with Third Parties
Bets3 respects your privacy. We do not share your information with third parties as a rule. However, there are limited exceptions, as outlined below.
- Licensed payment gateways for payment processing — only the minimum required data is shared.
- Upon request from government authorities under legal obligations.
- Approved KYC service providers for identity verification.
- Trusted technology partners for platform services — bound by NDA agreements.
- Your information is not shared with advertisers or marketing companies.
- Selling or renting your information to any third party is strictly prohibited.
- No information is disclosed without your consent.
6 Cookie & Tracking Policy
Bets3 uses cookies on its website to enhance your browsing experience. Cookies are small text files stored in your browser.
Essential Cookies
Required for login sessions and security — cannot be disabled.
Analytics Cookies
Collection of site usage statistics — you can turn this off.
Preference Cookies
To remember your language and theme preferences — optional.
Security Cookies
CSRF protection and fraud prevention — enabled automatically.
Optional cookies can be deleted or disabled at any time through your browser settings. However, doing so may cause some features to stop working.
7 Your Rights
Under bets3's privacy policy, you have the following rights over your own data. Contact our support team to exercise any of these rights.
👁️
Right to Access
You can find out what information we hold about you.
✏️
Right to Rectification
You may request corrections to any inaccurate or outdated information.
🗑️
Right to Deletion
You can request the deletion of your personal information.
📦
Right to Data Portability
You can receive your data in a portable format.
🚫
Right to Restrict Processing
You may object to the use of your information for specific purposes.
↩️
Right to withdraw consent
You may withdraw any previously given consent at any time.
8 Child Protection Policy
Bets3 is an 18+ platform. We do not collect data from or provide services to minors. Age verification is mandatory at registration.
- Registration is strictly prohibited for anyone under 18 years of age.
- Any minor's data collected inadvertently will be deleted immediately.
- Additional documents may be requested for age verification on suspicious accounts.
- Parents who become aware of a child's account on the platform are encouraged to contact our support team.
A note for parents: If a minor has been using the platform, please contact our support team immediately. We will take prompt action.
9 Security Measures
Bets3 employs industry-leading technical and organizational measures to keep your data safe. Our security team remains vigilant 24 hours a day.
- 256-bit SSL/TLS encryption on all connections.
- Two-factor authentication (2FA) support.
- Regular security audits and penetration testing.
- Automated alert system for suspicious login attempts.
- Payment card data is handled in compliance with PCI-DSS standards.
- In the event of a data breach, users will be notified within 72 hours.
10 Policy Updates
Bets3 reserves the right to update this privacy policy at any time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.
- For major changes, you will be notified in advance at your registered email address.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
- To request a copy of a previous version, please contact our support team.
11 Contact
For any privacy-related questions, complaints, or requests, please get in touch with our dedicated privacy team.
📧
Email
Usually replied within 24 hours
💬
Live Chat
24/7 support available
For Immediate Assistance